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Meet the team

Not a dashboard. Not a chatbot. Not a warehouse robot.

When you message DailyFulfill, a real human in China reads it and replies — usually within two hours. This is that team: 80+ specialists across five departments, working out of Hangzhou, Yiwu, and Shenzhen, quietly running the operations behind thousands of DTC brands.

80+ Specialists
5 Departments
3 Languages
9 Years together
Leadership

The people running the show.

A founder with nine years in cross-border commerce, and five department heads who each lead teams responsible for a specific piece of your order's journey — from first quote to final delivery. And yes, you're welcome to visit them in Hangzhou.

Aaron Yao — Founder and CEO of DailyFulfill
Founder & CEO

Aaron Yao

Founder & CEO · DailyFulfill

Aaron founded DailyFulfill in 2017 after watching too many overseas dropshippers get burned by unreliable Chinese agents — fake tracking numbers, inflated prices, and factory products that didn't match photos. He started the company with one warehouse in Yiwu and one commitment: tell the truth, ship the order, fix the problem. Nine years later, that's still the operating principle for every one of our 80+ specialists.

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Echo — Business Development Manager

Echo

Business Dev Manager

New client development, trade shows, and visiting client meetings. Also hosts overseas visitors in Hangzhou.

Iris — Fulfillment Manager

Iris

Fulfillment Manager

The most experienced person on the team. Heads business operations and fulfillment for our largest accounts.

Stephen — Product Development Manager

Stephen

Product Dev Manager

Runs both product development and sourcing — finds factories, negotiates pricing, verifies quality.

Maya — After-sales Manager

Maya

After-sales Manager

Owns all after-sales — lost packages, refunds, quality disputes. Turns complaints into five-star reviews.

Mia — Logistics Manager

Mia

Logistics Manager

Leads logistics and warehousing. Picks the right shipping route per client — fastest, cheapest, or best margin.

Five departments

Not one big pile of people. Five specialized teams.

We deliberately structured DailyFulfill into five focused departments — so every piece of your order's journey is owned by someone who does that specific job every day, not a generalist juggling five things at once.

⚙️

Operations

📍 Hangzhou ~15 people

Account management, client communication, daily coordination between teams, and business development. The team you'll talk to every day.

🔍

Sourcing

📍 Yiwu ~15 people

Factory relationships, price negotiation, sample requests, and quality verification. Sits at the edge of the Yiwu commodities market for speed.

📦

Fulfillment

📍 Yiwu · Shenzhen ~25 people

Daily order processing — picking, inspecting, packing, and dispatching. Our largest department, because this is where most of the actual work happens.

🏭

Warehousing

📍 Yiwu · Shenzhen ~15 people

Inventory management across 5,000 m² of storage — branded packaging, private label stock, and reorder buffers. Where your SKUs live between orders.

💡

Product Development

📍 Hangzhou ~10 people

Custom packaging design, private label product development, and new trending product research. The creative side of the business.

Your turn to say hello

You've met the team. Now pick one and start a conversation.

Message us on WhatsApp and you'll be matched with a dedicated specialist within one business day — based on your niche, volume, and the platform you sell on. No forms, no bots, no templates. Just a real reply from a real person.

✆ Message us on WhatsApp Request a Free Quote →
Planning a trip to China? Dozens of clients visit our Hangzhou office every year — let Echo know and she'll have coffee ready.